This Privacy & Cookie Policy explains how Aericon Group ("Aericon", "Company", "we", "us" or "our") may handle personal data when a person visits this website, submits an enquiry or communicates with Aericon through a website-linked channel (collectively, the "Website").
This Policy is a notice about Website-related data practices. It does not by itself require a person to provide personal data, create a contract, or replace any separate privacy notice or contractual term that may apply to a particular business, employment, supplier or commercial relationship.
01. Scope of this Policy
This Policy applies to personal data that Aericon may receive or process when you:
- Visit or browse the Website.
- Submit a Website enquiry or request information.
- Contact Aericon using an email address, telephone number, WhatsApp link or other communication channel displayed on the Website.
- Correspond with Aericon in connection with a Website-originated business enquiry.
It does not govern an independent third party's processing of personal data through its own website, platform, application or service.
02. Who is Responsible for the Data
Aericon is responsible for personal data that it determines to process for the purposes described in this Policy. A hosting provider, map provider, messaging platform, social network or other third party may separately determine how it processes data through its own service and will be responsible for that independent processing.
03. Meaning of Personal Data
Personal data means information about an identifiable individual, whether the person can be identified from that information alone or together with other information reasonably available for that purpose. Information that does not identify an individual, or has been irreversibly anonymised so that it no longer identifies an individual, is not personal data.
04. Information You Choose to Provide
Depending on the communication or enquiry, Aericon may receive:
- Your name, email address and telephone number.
- Your organisation, job title, country, location or business contact details.
- Product, service, sourcing, supply, investment, employment or other enquiry details.
- The content of messages and subsequent correspondence.
- Documents or other information that you voluntarily send through an appropriate communication channel.
Please provide only information that is relevant and reasonably necessary for the enquiry.
05. Information About Other Individuals
If you provide personal data about another person, you are responsible for having lawful authority to provide it and, where required, for informing that person about the disclosure. Aericon may use that information only for the purpose for which it was supplied and for other purposes permitted or required by applicable law.
06. Technical and Server Information
Ordinary website infrastructure may automatically process limited technical information when a page or file is requested. Depending on the browser, device, hosting environment and security configuration, this may include:
- Internet Protocol (IP) address and approximate network location.
- Browser type, device type, operating system and language settings.
- Requested page or resource, referring page, access time and response status.
- Server, diagnostic, error, performance and security logs.
- Information used to detect malicious requests, misuse or technical faults.
This processing can occur even where a visitor does not submit an enquiry.
07. Sources of Information
Personal data covered by this Policy may come directly from you, from a person authorised to communicate on your behalf, from your browser or device, from Website hosting and security infrastructure, or from a third-party service you choose to use to contact or interact with Aericon.
08. How Information May Be Used
Aericon may process relevant information for lawful purposes including:
- Receiving, reviewing, verifying and responding to enquiries.
- Providing requested corporate, product, service or business information.
- Preparing or discussing quotations, specifications, proposals and possible transactions.
- Maintaining business correspondence and appropriate internal records.
- Operating, diagnosing, maintaining and protecting the Website and related systems.
- Detecting spam, fraud, security threats, misuse or unlawful activity.
- Managing disputes and establishing, exercising or defending legal rights.
- Complying with contractual, regulatory, judicial and legal obligations.
09. Lawful Processing
Aericon will process personal data only where there is a lawful purpose and an applicable legal basis or permission. Depending on the circumstances, processing may be based on your consent, steps taken at your request, performance of a contract, compliance with a legal obligation, protection of legal rights, or another ground permitted by applicable law.
Mere access to the Website is not treated as consent to unrelated uses of personal data. Where applicable law requires specific consent, that consent must be obtained in the manner required by that law.
10. Enquiries and Business Communications
When you ask Aericon to contact you or request information, your contact details and message may be used to respond and to conduct reasonable follow-up concerning that enquiry. Sending an enquiry does not automatically subscribe you to an unrelated marketing list.
Any promotional communication will remain subject to applicable law and available communication preferences. You may ask Aericon to stop sending such communications, but Aericon may still send non-promotional communications reasonably necessary for an active enquiry, transaction, legal obligation or legal claim.
11. Cookies and Similar Technologies
Cookies are small data files that a website or third-party service may place or read on a device. Similar technologies can include local storage, pixels, scripts and identifiers. They may support basic operation, security, preferences, measurement or third-party functionality.
Aericon does not intentionally deploy advertising or behavioural-profiling cookies through the Website. Ordinary hosting and security infrastructure may nevertheless use technical data needed to deliver and protect the Website, and third-party content may use cookies or similar technologies under the third party's own terms.
12. Essential Website Technologies
Technical requests, server logs, caching, traffic routing, security controls and similar mechanisms may be necessary to display pages, deliver files, maintain availability, diagnose faults and protect the Website. Blocking all such technologies may prevent some parts of the Website from operating correctly.
13. Google Maps and Embedded Content
The Website may display Google Maps or other externally hosted content. When a page containing such content is opened, the third-party provider may receive technical data such as an IP address, browser or device information, referring page and interaction data, and may read or set cookies according to its own settings and policies.
Aericon does not control the independent data practices, cookie duration or account recognition performed by those providers. You should review the relevant provider's privacy and cookie information before using its service.
14. External Links and Communication Platforms
The Website may contain links to Google Maps, WhatsApp, email services, telephone services, social networks or other third-party websites and applications. Opening or using one of those services may transmit information to the provider and is governed by that provider's terms and privacy practices.
If you contact Aericon through a third-party platform, Aericon may receive the message, contact details, profile information and attachments that the platform makes available or that you choose to send. The provider may separately retain and process the same communication.
15. Cookie and Browser Controls
Most browsers allow users to block, delete or restrict cookies and site data. Device, browser and third-party account settings may also provide privacy controls. These controls are supplied by the relevant provider, and changing them may affect Website or embedded-service functionality.
16. When Information May Be Shared
Aericon may disclose relevant personal data, to the extent reasonably necessary for the applicable purpose, to:
- Authorised directors, employees, personnel or representatives.
- Website hosting, maintenance, communications, information technology and security providers.
- Professional advisers such as legal, accounting, audit, insurance and compliance advisers.
- Suppliers, manufacturers, logistics providers, commercial partners or other parties involved in evaluating or fulfilling an enquiry or transaction.
- Banks, payment institutions or transaction service providers where a separate commercial transaction requires them.
- Government bodies, regulators, courts, law-enforcement agencies or other persons where disclosure is legally required or permitted.
- A prospective or actual successor, investor, purchaser, seller, financier or adviser involved in a lawful corporate transaction or restructuring.
- Another person where you request or authorise the disclosure, or where applicable law otherwise permits it.
17. No Sale of Website Personal Data
Aericon does not sell or rent personal data merely because a person visits the Website or sends a business enquiry. A necessary disclosure described in this Policy, including to a service provider, transaction participant or legal authority, is not treated as a sale merely because it supports Aericon's business or legal functions.
18. Service Providers and Independent Parties
A service provider may process information for Aericon in connection with hosting, communications, security, professional support or another business function. Other recipients may process information independently for their own legal or operational purposes. Their obligations and responsibilities depend on their role, the applicable arrangement and applicable law.
19. Cross-Border Processing
Website infrastructure, service providers, communication platforms, recipients or transaction participants may process information in countries other than the country from which you access the Website. Different data-protection rules may apply in those locations. Any transfer for which Aericon is responsible remains subject to restrictions mandatorily applicable to Aericon.
20. Data Security and Internet Risks
No website, internet transmission, email, messaging service, server or storage system can be guaranteed to be completely secure, continuously available or free from error, interception, malware or unauthorised access. This Policy is not a guarantee that every security incident can be prevented.
You should use an appropriate communication channel, protect your own devices and accounts, verify unexpected communications, and avoid sending information that is not necessary for the enquiry.
21. Confidential and Sensitive Information
General Website enquiry facilities are not intended for passwords, payment-card data, bank credentials, government identification numbers, medical information, biometric information, trade secrets or other highly sensitive or confidential material. Do not send such information unless Aericon has specifically requested it for a lawful purpose and has identified an appropriate method of communication.
Marking unsolicited information as confidential does not by itself create a confidentiality obligation. Any such obligation must arise from applicable law or an authorised written agreement.
22. Retention of Information
Retention depends on the nature of the information and the reason it is held. Aericon may retain information for as long as reasonably necessary to handle an enquiry, maintain business and transaction records, comply with legal or regulatory requirements, resolve disputes, enforce agreements, or establish, exercise or defend legal claims.
Information may be deleted, anonymised, overwritten or archived when no longer reasonably required, subject to applicable law, backup cycles, technical limitations, legal holds and legitimate record-keeping requirements. This Policy does not promise a fixed retention period for every category of data.
23. Accuracy and Your Responsibilities
You should provide information that is accurate, relevant and not misleading, and should notify Aericon if important information supplied for an active matter changes. Do not impersonate another person, submit unlawful content or provide data that you have no right to disclose.
24. Your Privacy Rights
Depending on the law applicable to the person, data and processing, you may have rights to:
- Request information about or access to personal data for which Aericon is responsible.
- Ask for inaccurate or incomplete personal data to be corrected, completed or updated.
- Request erasure of eligible personal data.
- Withdraw consent where processing depends on consent.
- Raise a grievance or exercise another right available under applicable law.
- Nominate another person to exercise eligible rights where applicable law provides that right.
These rights are not absolute. Aericon may need to verify the requester's identity and may refuse or limit a request where applicable law permits or requires it, including where data must be retained for a legal obligation, contract, dispute or legal claim. Rights concerning data controlled independently by a third party should be exercised with that third party.
25. Withdrawal of Consent
Where processing is based on consent, you may withdraw that consent using the contact details below. Withdrawal does not invalidate processing lawfully undertaken before the withdrawal and does not prevent processing based on another lawful ground. Aericon may be unable to continue a requested service or communication where the relevant information is necessary for it.
26. Children's Privacy
The Website is intended for corporate, commercial and general informational use and is not directed to children. Children should not submit personal data through the Website. A parent or lawful guardian who believes that a child has submitted personal data may contact Aericon so that the matter can be reviewed in accordance with applicable law.
27. Legal Disclosures and Preservation
Aericon may preserve, use or disclose information where reasonably necessary to comply with applicable law, a court order, lawful process or regulatory request; investigate suspected fraud, cyber incidents or unlawful conduct; protect the Website, Aericon, users or third parties; enforce applicable terms; or establish, exercise or defend legal rights.
Nothing in this Policy limits any mandatory privacy right or protection that cannot lawfully be excluded.
28. Privacy Questions and Requests
Privacy questions, requests or grievances relating to personal data for which Aericon is responsible may be sent to Aericon Group at contact@aericonoverseas.com. Please describe the request clearly and provide only the information reasonably necessary to identify the relevant interaction and verify your authority.
This Policy should be read together with the Website's Terms & Conditions. If a separate authorised agreement or legally required notice applies to a particular relationship or transaction, that document may contain additional or more specific privacy terms.
